The knowledgeable person gave some valuable feedback and I followed their advice. The online chat was instantly fast, and helped me out. Everything is working great now and Mike was super helpful, helping me order the correct parts at a lower price. The chair was easy to put together following the included instructions and looks great. They were quick to resolve my problem. When I removed and put together my chair (~10mins max) I was super happy with the quality of the chair. Unfortunately I could never quite get comfortable in it (downside of needing to purchase without visiting a showroom due to COVID) but the return process was easy and free. I got a Steelcase Leap v2 from my wife for Christmas and customized it. It arrived yesterday in excellent condition. The Steelcase Please V2 Task chair is the only office chair to comprise two separate backrests. You will not be disappointed!! It arrived within a week of me placing the order and was very simple to assemble using the included instructions. So my chair when received admittedly didn't work correctly - it wouldn't go up and down. It arrived in excellent condition. Contact Us. Ordered a remanufactured steel case chair from their website. Since I have a Leap v2 at work, I wanted to find one that was resonable and like new. 27.01.2021. I’ve been researching used Herman Miller Aeron Chairs for quite a while for my home office. Aufgrund spezifischer lokaler Richtlinien ist im Vereinigten Königreich nur eine bestimmte Produktauswahl erhältlich. They provided videos support in the pricing was great thank you. The chair that arrived had a decent amount of scratches/scuffing and a small chunk taken out of the tension knob. 5 stars plus. In my opinion, 3 chairs are ok from ergonomic and budget point of view. Would do business with again. Wonderful chair! I chose the custom Thistle color and the color is true to shown on the website (lighter blue with a hint of grey I'd say). They are fantastic to work with and the quality of the refurbs are tops! I picked the color I wanted. Bought a remanufactured Steelcase Leap V2 from them and have been very happy. So I reordered the Leap from them and am very pleased. Honestly you cannot tell the difference between new and re-manufactured as all the critical parts are brand new. Easy to assemble , great communication, and the website did so much to explain the reconditioning process. Exemplary! Using it for two weeks now and am very happy with my purchase. Leap erhält den Red Dot Design Award des Designzentrums Nordrhein-Westfalen. Height Adjustable Arms. Die einzigartigen ergonomischen Funktionsmerkmale des Leap sind direktes Ergebnis unserer Nutzerforschung. I will buy my next chair from them for sure. Black Seat Fabric And Back. Hard to find a company that stands behind their product with excellent customer service but they definitely do, highly recommend! The armrests on the Steelcase Think v2 … I used to work with a Steelcase dealer so knew what I wanted. The chair arrived in nearly new condition. I have personally been using one of these chairs for over a week and it's very comfortable! Sale! I got to customize it (apple green fabric, extra cushioned seat and a new gas cylinder) for very little money over the published book price and still walked away with an incredible deal. Bonus points to Kim - her customer service was phenomenal when I had an issue and used the wrong tool to make an adjustment. We originally purchased a number of chairs from Crandall back in 2015 for a new office space that we had. I contacted the company via email and very quickly received a response with instructions and a video explaining how to remove the seat and adjust the set screw. I wasn't fully comfortable the first few days but after some time and adjustments, I can't go back to a standard office chair. I just received my remanufactured Steelecase Leap V2 and I am extremely pleased with the product. Came in pieces with a two-page instruction sheet. In my company's work office we have Hermann Miller chairs which I love but my wife ordered the Steel Case Leap 2 which I assembled for her and of course I tried it out. I'm so extremely happy with the office chair I got. I still have to put a cushion on it. Steelcase's second version of their Leap desk chair features a more modern, more comfortable design than the original Leap. The lumbar support is very adjustable and finally one that really supports my back. Chair looks and feels like new with no issues whatsoever. Absolutely the best service and Customer Care! The videos on how to switch the cylinders out are pretty straightforward. I am loving my remanufactured Steelcase Amia! It wasn't much more than a less functional chair from Wayfair or those other side. The chair … The shipping was fast and the chair was well protected. Wow, what a night and day difference! Wonderful customer service and wonderful product. So for less than the price of a brand new chair with the same features, we have 2. The Steelcase Leap V2 Office Chair is one of the best office chairs available, earning excellent reviews from business publications for years. Weight & weight capacity The Herman Miller Aeron can accommodate users up to 350 lb whereas the Steelcase Leap V2 can take someone a bit bigger at 400 lb. Not sure what to get someone? Live chat is rapid. very happy with my chair. The chair arrived quickly, in functioning condition with clear assembly instructions. I purchased a Steelcase Leap V2, I'm still making minute adjustments to it, but I like the chair and was very pleased with Crandall's customer service. I eat, work, play videogames, and watch tv in this chair. Doing business with them was a pleasure. The Steelcase Leap V2 Office Chair is one of the best office chairs available, earning excellent reviews from business publications for years. It arrived in a timely manner, was well packaged and felt just like a new version of the worn-out chair I was replacing. That other company showed me a DIY link on YouTube on how to replace a cylinder. [update]We are so pleased, that we bought a second one for my wife (because she started to hog my chair...)[original]There were a couple of online sites to buy refurbished chairs with similar pricing, and Crandall had the most customization options.Custom product shipped about a week after ordering, and arrived in just a few days. Chair came timely, the product was easy to put together and the adjustments are great. £349.00. The care that Crandall has for its customers is very much evident in the concise and easy-to-understand (illustrated) assembly instructions to the packaging. Quick View. Very happy with my purchase so far! The shipping was fast and I was kept informed as to the status of the order. Steelcase Leap V2 Used 3D Mesh Task Chair, Black. I had one like it years ago when I worked at Ford in Dearborn. Initially I wanted the roller blade casters and they weren't showing up on the page as "in stock" and while chatting with the rep I mentioned that and he actually has just gotten a new order and re-freshed the page so I was able to get what I wanted just like that. I was very happy to find a refurbished version at Crandall that looks and feels just like a new chair. seems like it's brand new! Fast shipment and easy to put together. Even for a previously owned chair, there are very few scuffs on the body. I didn't realize I would have to assemble the chair which was a little disappointing. I bought a Steelcase Leap from them in mid-2015 and brought it back in for a refresh in late 2019; in the interim I had broken a couple mounting points on the armrests and stained the seat fabric. It was only then that Dave said "well today might not be the best day, I have a lunch meeting and we have trucks coming in this afternoon". I confirmed that 2 pm would be fine.Today is Monday. Amazingly comfortable. On Sale Unavailable per item Steelcase Leap V2. With the recent events requiring our engineers, designers, project managers, etc. Bought a refurbished Herman Miller Aeron from Crandall. Quality is excellent - like new! Very happy with my remanufactured SteelCase Leap chair. They can't be beat when it comes to value for the money. I use Microsoft 365 and the emails were routed to spam by default, so be sure to check that. I received it well packaged in a few days. Will be definitely returning for another one. These guys went out of their way to come up with a hard to find part I needed. Recommended for quality furniture at a discount over new. Very satisfied. Steelcase Please V2 chairs. Hello Select your address All Hello, Sign in. I contacted Dave last Thursday to set up an appointment for a sale that was advertised on Craigslist as "appointment only". Great products! Available in a variety of finishes that make it suitable for general office use or for executives. Assembly was easy (and, even though there is a document now to help, it is quite possible to figure it out just by looking at the components). } It was easy to put together. This will now be my go-to for chairs. I could always try their 30 day return policy if the chair was junk, right? The chair arrived within a week or so via UPS. So I'm glad about that. I even checked out the manufacturer of the fabric Crandall uses to reupholster these chairs and it is indeed top quality commercial grade fabric. I just purchased a Steelcase Leap V1 and I couldn't be happier! During my use of the chair I noticed there was a lot of squeakiness. Er steigert dadurch Ihre Produktivität, denn Sie können längere Zeit bequemer sitzen. The desk was self-assembly. Ordered a Steelcase V2 in dark grey seat and blue 3d mesh back. Ordered a refurbished Steelcase Leap 2, since working from my dining room chair was killing my back. However, within a few minutes, the chair was assembled and ready for sitting. The 12 year warranty looks good on paper, but given their bad customer service, I'm wondering if I can put much confidence in that. It took a call to his cell phone and every extension in their office before I was finally able to get Dave on the phone. Excellent customer service! I would sit anywhere from 8 to 14 hours a day. They're now on my "go to" list. Ordered a remanufactured chair, and it came with a leaky cylinder. Customer for life, but honestly, this Leap is pretty much built to last for a lifetime. The chair even arrived more quickly than expected. They are personable, professional, and mindful of the environment. This is absolutely the chair made to TRY to fit 99% of people. I'm in love with my new chair. Satisfied with this purchase. It is built with the live lumbar technology. I recommend calling them direct when you are ready to purchase. There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. Chairs are as good as new. Why do companies never include QR codes and videos now days? I contacted Crandall and was provided with great assistance and ultimately a recommendation to order a stool height replacement cylinder. I purchased a used Steelcase office chair from Crandall. Crandall was the perfect solution. Der Arbeitsstuhl Leap erhält den ‘Best of NeoCon Gold Award’ in der Kategorie Tische, Workstations und Arbeitsstühle. Top notch all around, will definitely purchase again as my company grows. callback: cb I was looking for a good work-from-home office chair. Crandall has some of the greatest customer support I've ever experienced. When it comes to shipping and installation, there is a definite difference between the new and refurbished chair. Crandall office has been professional and responsive throughout, and I highly recommend purchasing a remanufactured chair through them. Great product, and even greater service. All assembly instructions and videos are very helpful.Chair condition is great for a “refurbished” product. Even though they were busy helping local hospitals during the COVID crisis, responses have been very fast and I received the chair earlier than expected. Bought replacement gas cylinder for one of my Steelcase Think chairs. 72 lbs and no rapid delivery shipping charge from MI to OR. Very responsive to all questions sent ("we reply immediately" is not an exaggeration, even when I was submitting questions during holiday hours! I bought a refurbished Steelcase Amia chair. Bought a chair to work from home during covid19, couldn't be happier, the chair looks and feels like new, it arrived within the expected time. My family was in the furniture business, so I am picky about whom I buy from and the service. I found the casters to be quite a pain in the backside to install. This leap chair v1 was instantly what I craved. The chair came in great shape and has been a solid upgrade to my sedentary lifestyle. Would definitely recommend! Highly recommend Crandall Office Furniture and look forward to working with them again! My partner found Crandall Office Furniture telling me I should invest in my office furniture and that this was the place to do it. I'm happy with my Steelcase Amia. I ordered a Leap V2 chair from them and the first one came in very broken. Feels great! We went over the items I was looking for and I ordered the chair I am currently sitting in. Purchased a steelcase leap v2 from them online. I am blown away, I swear this chair is brand new, seriously not a scratch to be found. I have spent over 2 and a half hours trying to remove the seat, all to not avail.The slide problem could have been avoided if Crandall would ship the chair already assembled as the manufacturers do!So at this time I am not enthralled with the chair, even with all its adjustments, and could have saved being frustrated and saved some money by buying a less adjustable chair already assembled.The Good:Great adjustment, when they work.Chair looks new and in great shape for a used chair.Less expensive than a new identical one.Shipping was very good.The BadSeat initial assembly frustrationCushioning of the seat inadequate for meSeat slide fell out after 8 daysLumbar adjustment on right side initially stuck. They delivered ahead of their promised date- pretty impressive considering they were diverting company resources to make masks for the Covid-19 crisis. During my use of the chair I noticed there was a lot of squeakiness. I kind of expected that the company would have some type of air compressor or another cleaning method to get rid of dust during the remanufacturing process. The staff was very responsive and the chair (Steelcase leap v2) is great. The Steelcase Leap finished well above its next closest competitor, the Herman Miller Embody.The Leap is just a bit more comfortable than the Embody and has a bit more adjustability, though we found both of these chairs to be equally well-built. It definitely adds to the comfort. Sale! Absolutely love it. The directions were pretty clear and they even provided a youtube video with step by step instructions to assist. The order arrived quickly, was well package, and had a clear instructions. I have been saying this for YEARS. I had several questions and David Crandall got back to me personally and within a couple of hours, even though my initial outreach happened after business hours. Great product. I admire the environmental/green aspects of giving a perfectly fine chair a second home as well. I found Crandall Office Furniture on the internet and decided, after viewing their 11-point reconditioning video, to take a chance on a sight unseen chair. They sent me video footage with step my step instruction.This company is genuine in their service and product offering. Love the price and final product. The warranty is legit! It came nicely packaged and seems brand new to me. Chair feels and operates like new. Very, very happy with purchase. I would happily do business with Crandall again. I love it. The ordering process was really pleasant and it took 1 week to receive my chair. A great experience! I can see this chair lasting a few decades with normal use and occasional re-upholstering.Highly recommended. Ultimately I went with the Leap because it was cheaper and I had a 14 day exchange period. For less than $20, I was able to fix it all by myself. Also they have a video on how to uninstall the seat, once it is installed (since that is tricky), in case you need to. I’ve been eyeing used Herman Miller Aeron Chairs for quite a while. I initially ordered from a different company but they didn't have cylinders in stock. Leap Save to project List $1,971 USD List $2,267 CAD Think. I can easily recommend them. David's helpful support, plus a well-made Youtube tutorial by them, helped me reinstall the new cylinder with no problems. Also I was able to pick a custom fabric which looked better in my 2nd bedroom and a softer seat cushion. It was fully wrapped and carefully packed in the box. Unlike other chairs, the Leap V2 reclines in two parts. Don't hesitate for a SECOND to buy your Leap from Crandall, or anything else! It's not like you're installing an automotive wheel bearing race. Up to her. I immediately noticed a difference after using it for a few hours. Height adjustment on your chair not working? With the included 12 year warranty, it's an easy decision to pay 50% of retail and get a remanufactured chair from Crandall.On top of the great product, customer service has been fantastic. The incredible website videos explained and demonstrated the process. The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. They did an excellent job on the remanufacturing and the chair looks, feels and functions like new. der LEED Zertifizierung in jedem einzelnen Projekt. I am very happy with the purchase and highly recommend this company. I'm very impressed with the quality of the fabric and the OEM parts they use in their remanufacturing process. Purchased a replacement cylinder for an office chair. I used the website chat function and thought some one in Burma would respond. I am not sorry. Herman Miller is a great chair but you have to be willing to spend another $300 - $500 too. I had a great experience with my order from Crandall. Deswegen berücksichtigen wir bei jedem einzelnen Schritt – vom Design über die Herstellung zur Lieferung, und den Lebenszyklus – die Auswirkungen, die unsere Arbeit auf die Menschen und die Umwelt hat, und entdecken dabei immer wieder Möglichkeiten, Dinge noch besser zu machen. (If you put the seat on before you adjust the cylinder, you will need the long handled screw driver and flashlight).Thanks for a great chair Crandall Office Furniture! Crandall was very helpful in returning and exchanging a chair that didn't work for me. Great customer service, fantastic chair! The chair is very comfortable.Crandall Office Furniture was very helpful and responsive to my questions. Die Wirbelsäule bewegt sich nicht linear. Excellent service. They even helped with the change in the cushion for my seat as I have a back issue. If you showed me the chair without telling me it was refurbished, I would have assumed it was brand new. Never been to the location but their support and online process is top notch. Someone linked me to this site. It took about 30 minutes to assemble. Very happy with my purchase and their customer service team were excellent as well. Chair looks great, was a great value, and is super comfortable. Thank you Crandall Office Furniture, Inc. Exceptionally great service, awesome prices, and quick shipping. I am 5ft 7 in and weigh 180. Would definitely recommend! Works great, and I love the roller blade wheels! If it sinks, you will need to adjust (loosen) the gas cylinder with the allen key. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. Great price for a steelcase chair and it arrived in good condition. Wir wissen, dass wir nur dann die besten Büromöbellösungen bieten, wenn wir sicherstellen, dass sie sich optimal auf die Umwelt auswirken. Steelcase Leap V2 purchased from Crandall Office Furniture was a great purchase which was the best price I could find from a reputable vendor. For instance, take the custom-designed parts that blend perfectly together to prevent wiggling and squeaks. Helpful and friendly service and quality re-manufacturing. Ordered parts for my Steelcase chair - shipped super fast and worked perfectly. The one negative I have is that the metal base of the seat was extremely dusty. The shipping was 1 week faster and chair easy to assemble. I would recommend Crandall Office Furniture to everyone. The roller blade wheels are great and really maneuverable. I received a gas cylinder for a Steelcase Leap chair but was not able to compress the cylinder once it was installed on the chair. I was a bit disappointed and planning to just return it to them and go elsewhere, but the very next morning David got back to me and offered to personally choose and send out another chair that same day with a return shipping label for the old chair. . My chair arrived on time and in great condition. This is a great resource. Highly recommend! Conclusion. Highly recommend doing business with them! I highly recommend Crandall and the Leap chair. Something else useful would be a list of alternatives to the retainer installing tool. Refurbished office chair appears new and very professional packing. Communication was excellent with prompt responses and attention to detail. Crandall shows what 5-star customer service should be. Great chair! Hi - I'm not the type to leave reviews (I've probably left a handful on amazon despite 100's of purchases) but I simply must support the business of Crandall Office Furniture.The chair (leap v2 remanufactured) arrived as advertised and was in like-new condition. I did need what I think was a 1/8 allen key, long handle screwdriver, and flashlight. Customer service was prompt and helpful. This is a great source. Quick View. AMAZING support and service with really well done refurbishment of top tier office chairs. They had me a replacement within days and there was no problems returning the broken one. Refurbished office chair with new upholstery, and components made the chair look and feel like new. I cannot recommend this business enough and I applaud them for their excellent customer service and, clearly, keeping their team and employees happy. The chair arrived in great condition and earlier than expected. Hope this helps. P.S. Unfortunately, the chair didn't fit me and my desk well (I am rather short, for one thing) so I opted to return the chair with free return shipping no questions asked, per their website description. Couldn't be happier with their customer service! Great communication with Crandall Office Furniture staff! Bought a SteelCase Leap v2 Refurbished with Black 3D Mesh from Crandall after reviewing numerous chairs online. It's worth noting again that this is the time Dave himself proposed.If this is the way this company conducts business, I would recommend staying as far away as possible. Desk was handled a bit rough in shipping and was missing footer. Our office ordered several chairs from Crandall and they arrived in excellent condition and were easy to assemble. $861.32 $ 861. Steelcase Leap Chairs have been designed to ensure you are at your best while you are working. Product is excellent. Thanks Crandall! Remanufactured Steelcase Chairs Remanufactured Steelcase V1 Leap Office Chair $ 499.00 $ 459.00. I ordered a refurbished Steelcase Amia chair at about half the price of buying it new. Couldn't be happier with the service and with the chair. The chair went together easily and was in use in about 15 minutes. After quite a bit of research it came down to the Steelchase Gesture and the Herman Miller Aeron. The Leap went together easily and offered a huge and immediate improvement in comfort over my old chair. Every review here has pretty much stated why this is a great chair and company to buy from, but here are my thoughts. THE BIG PLUS is that they offer 12 year warranty with the Leap V2 chairs (no other competitor does this). Available in a variety of finishes that make it suitable for general office use or for executives. Refurbished Steelcase Leap V2 Chair. Even the ridiculous ones. The lead time given was 5 to 10 business days. Huge selection and great prices. Due to the pandemic going around, the shipping time was going to be 5-10 days (4 business days). My only complaint would be...... could you ship the base with the casters already installed? Nach dem strengen Prüfprotokoll von McDonough Braungart Design Chemistry (MBDC) enthält Leap keine schädlichen Stoffe. Her chair. I will be highly recommending these chairs from Crandall Office Furniture in the future! Would not hesitate to order from them again if I needed more furniture! Amazingly fast shipping and excellent customer service! A good chair is a necessity for a home office especially now that we are all Zooming because of Covid 19. They provide you with a 12 year warranty as well as a 2 year parts warranty. on: function(evt, cb) { The 3D mesh is the best option for users who tend to get hot quickly and sweat more. . It was in pretty much new condition aside from some scratches on the metal post by my feet (hardly noticeable anyway), as Crandalls fully cleans and reupholsters the chair. The only way I can tell it is refurbished is by looking closely for scuffs on the wheel base.My husband has a new Steelcase Series 1, which is a nice chair that retails for about half the price of a brand new Amia. It arrived very promptly and it was easy to assemble. The quality of the material was outstanding. Even if I could buy a brand new one for the same price, I’d still choose to buy my chair from here because it would be better for the environment.

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